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Electronic Instructions For Use (eIFU) - FAQ

Frequently Asked Questions

To find electronic Instructions for Use (IFU) or electronic Safety & Performance (S&P) documents, a search can be performed using the Getinge eIFU search page. To initiate a search, begin typing the product's order number, material number, or the product's name in the search field. Search suggestions will appear while you type. Select the relevant match to see available search results. Only exact matches will return results if a document is available. You may filter the search results based on Country, Language, Document Type, and Software Version where applicable.

If no documents are returned for your search, you may contact customer service by phone, fax, or our Contact Us page. You may also contact us with a direct request for a paper IFU document.

The country may not have the regulatory requirements to approve of electronic Instructions for Use at this time. The product will be provided with a paper Instructions for Use. If you require a copy of the Instructions for Use, please contact Customer Service.

The product may not be approved in the country selected and/or may not be approved for electronic Instructions for Use at this time. The product will be provided with a paper Instructions for Use. If you require a copy of the Instructions for Use, please contact Customer Service.

No. Instructions for Use approved for each country must be used.

Click on the download image in your search results and the PDF file will display in your web browser. The file can be saved, searched, or printed using Adobe Reader functionality. A free PDF reader is available via Adobe Systems.

The recommended web browsers are:

The search results will display an effective date for each document. Any date that is not the latest is an earlier version of the IFU document.

Instructions for Use documents may be revised from time to time, please refer to the Getinge eIFU search page for the most current version at the time of the procedure.

Changes of instructions for use for launched products will be communicated via your local Sales and Service teams from Getinge. The latest version of an eIFU can be identified through the release date of the document. In case there are any additional questions related to IFUs and updates, please reach out to the Getinge Customer Service.

Click on the download image in your search results and the PDF file will display in your web browser. The file can be saved, searched, or printed using Adobe Reader functionality. A free PDF reader is available via Adobe Systems.

The recommended web browsers are:

Click on the download image in your search results and the PDF file will display in your web browser. The file can be saved, searched, or printed using Adobe Reader functionality. A free PDF reader is available via Adobe Systems.

The recommended web browsers are:

Contact customer service by phone, fax, or our Contact Us page. You may also contact us with a direct request for a paper IFU document.

Customers will receive printed Instructions for Use at no additional cost within 7 calendar days.