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In a hospital, every minute matters.

A delay in the OR can affect the outcome. A minute in the ICU can make a critical difference.
And when equipment isn’t ready, those minutes add up quickly.

When every moment counts, you need a service partner who knows more than the technical ins and outs of your equipment. You need someone who understands what uptime really means.
To you, and to your patients.

We are Getinge Service. For people that count.

Our technicians are more than repair specialists. They bring expertise, reliability, and a deep understanding of hospital routines. You can count on them to respond quickly, solve problems efficiently, and help you maintain high standards of care.  

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2k+ Service Technicians

With over 2.000 Service Technicians worldwide, Getinge is here to provide the quality service patients and facilities alike deserve.

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360° Service

Our team provides service throughout the entire lifecycle of your equipment, wherever you may be located.

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80% First time fixes

Most service cases are resolved during the first visit – minimizing downtime and keeping your operations running smoothly.

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500K+ Annual service orders

Getinge Service completes 500,000+ service orders every year.
Whatever your request, you can be assured that a Getinge Service Technician will be there to provide the support you need.

Getinge Service Agreements

Getinge Service agreements are offered as an additional option for you to ensure our equipment performs according to your specifications beyond its warranty expiration date. A variety of options are available for you according to your needs and requirements. 

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People behind Getinge Service

What does a day in the life of a Service Technician look like?

Behind every service call is a person who cares. Meet the Getinge Service technicians who help healthcare teams keep their equipment running and stay focused on what matters most – patient care.

“The People Behind Getinge Service” celebrates the people behind our Service organization and the expertise, dedication and commitment they bring to healthcare every day.

Testimonials from Getinge Service customers

Service articles

Getinge Service Technicians

Getting the most out of service contracts – what really matters

Service contracts are a key factor in ensuring equipment uptime and cost predictability in hospitals. In this interview, Duane Hawkins, Service Expert at Getinge, shares his perspective on what defines a high-quality service partnership and how…

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Maintenance strategy in hospitals

Maintenance strategy in focus – from reactive to proactive

With the right maintenance strategy, failures can be prevented before they occur. A handful of good reasons for proactive maintenance.

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Optimizing equipment uptime

Optimizing equipment uptime

Ensuring patient safety and uninterrupted care while maintaining economic efficiency is a core responsibility of hospital operations. Medical technology therefore needs to be reliable, durable, and available when required. There are four key factors…

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Getinge service car and technician in parking garage

Getinge bietet Fullservice für den gesamten Krankenhausbetrieb – weltweit

Ob bei der Planung einer neuen OP-Einheit oder gleich beim Bau eines kompletten Krankenhauses inklusive Software-Ausstattung – auf unsere langjährige Expertise in der Medizintechnik- und der Krankenhaus-IT ist Verlass. Darüber hinaus bieten wir eine…

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Getinge Technical Support: A Testimonial from the San Raffaele Central Sterilization Department

The Central Sterilization Department is one of the least visible yet most strategic departments within a hospital. It is a place where technology, processes, and expertise must work in perfect harmony to ensure safety, efficiency, and operational…

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Service technician in clinical environment with a laptop

When every minute matters – how reliable service keeps OR teams on track

Operating rooms run on precision and timing. Every procedure follows a tightly scheduled plan, and even minor disruptions can have a domino effect – delaying other surgeries, straining resources, and increasing pressure on already busy staff.

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Two surgeons in surgical scrubs focused on a laptop screen in a clinical environment.

Proactive service support for biomedical engineering teams

Medical technicians manage a broad range of medical equipment, often under considerable time and performance pressure. Ensuring reliable device functionality, minimizing downtime, and addressing malfunctions quickly are key responsibilities – each…

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Female technician working on a machine

Better performance, better planning – how service contracts support cost-effective operations

Investing in high-quality medical or life science equipment is only the first step. The real challenge lies in keeping those devices operational, compliant, and cost-efficient over their full life cycle. For many hospitals and labs, service…

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