When uptime becomes critical
Canceled or delayed procedures are a daily concern for many hospitals. While much attention is paid to surgical scheduling and staffing, the availability and performance of equipment often remain behind the scenes — until something goes wrong. In highly complex clinical environments like the Operating Room (OR), even one piece of unavailable equipment can have ripple effects across the entire day.
Unplanned downtime isn’t just a technical issue. It impacts patients, burdens clinical teams, and puts pressure on hospital efficiency. The question is: How can hospitals ensure that their equipment is always ready to perform?
The OR: A place where device uptime is critical
Few hospital environments are as technology-driven as the OR. Anesthesia machines, surgical tables, monitors, and integration systems — each device plays a critical role in the chain of care. A failure in one link can disrupt the entire process.
But this high level of dependency also creates vulnerability. When one device fails, it can delay or cancel procedures, disrupt patient care, and create cascading inefficiencies. Biomedical engineers and service teams are often left firefighting issues that could have been addressed earlier – or prevented entirely.
From reactive to proactive service: A shift in maintenance culture
Traditionally, hospitals have relied on reactive or scheduled maintenance to keep equipment operational. But this approach lacks real-time insights: it doesn’t reveal how often a device is used, which alerts have been triggered, or whether performance is declining.
This is where smart maintenance makes the difference. With a platform like FleetView, hospitals gain access to device usage patterns, service needs, and potential issues before they become problems – offering visibility across the device lifecycle. This allows technical teams to act proactively, not reactively, and plan service interventions based on real-life usage data.
FleetView in practice: Visibility that makes a difference
As a secure, web-based application, FleetView connects Getinge devices and aggregates key device data into actionable insights and service reporting. Clinical engineering teams and service partners can access:
- Real-time diagnostics and technical logs
- Battery health and device availability status
- Alerts for preventive maintenance or potential issues
- Historical performance data to support planning and utilization
A practical example of smart maintenance is the use of FleetView to monitor anesthesia devices remotely. The integrated Pro-Active Watch feature helps detect signs of technical issues before they impact performance – enabling teams to intervene early.
Alerts about device status, usage levels, or preventive service needs help ensure that essential OR equipment is always ready when needed. This level of readiness applies extends to other key OR devices as well such as surgical tables, where any delay can cascade through the surgical schedule.
With FleetView, response times are shortened, surprises minimized, and overall equipment uptime improved. Hospitals benefit from smoother OR operations, better resource use, and fewer last-minute service calls.
Accessing insights through myGetinge
FleetView is accessible via the myGetinge Portal, Getinge's digital self-service platform for customers. This integration brings additional value to hospital users by combining service insights, device documentation, support requests, and performance data into one central location.
Biomedical teams can:
- Access the service history of each connected device
- Download manuals and troubleshooting guides
- Initiate and track support requests
- Monitor maintenance cycles and upcoming service needs
This transparency simplifies collaboration, empowers local teams, and reduces administrative effort – all through a secure, 24/7 online environment.
Conclusion: Uptime starts with visibility
In high-stakes environments like the OR, reliability starts with preparation. And preparation today means having the right insights at the right time.
FleetView enables the shift from reactive maintenance to predictive readiness. Combined with myGetinge, it offers hospitals a powerful toolset for keeping equipment operational, minimizing disruptions, and ultimately avoiding canceled procedures.