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Private Policy

Privacy Statement

Getinge's commitment to data privacy protection

Getinge Australia Pty Ltd (“Getinge” or “we”) respects your privacy and protects the Personal Data we process about you. All processing of Personal Data is made in accordance with applicable laws on data privacy protection and data security, including the GDPR. The following describes how we collect, process and share your Personal Data.

What Personal Data will be processed?

Through our website, Getinge will collect and process your “Personal Data”, (e.g. your name, address, telephone number or email address), if you voluntarily choose to submit it to us (e.g. by registration, survey), or provide your consent, or if otherwise permitted by applicable laws and regulations for the protection of your personal data. The Personal Data is only collected from you directly.

What is the purpose of processing your Personal Data?

When you do provide us with personal data, Getinge will process it to respond to your inquiry, process your order or provide you access to specific information or offers.  

Also, to support our customer relationship with you:

  • We may store and process Personal Data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • We (or a third party on our behalf) may use Personal Data to contact you about a Getinge offer in support of your business needs or to conduct online surveys to understand better our customers' needs.

You can always refuse to supply personally-identifying information, with the caveat that it may prevent us from providing you certain services or you from engaging in certain website-related activities.

We do not sell or otherwise market your personal data to third parties, except to Getinge affiliates.

Purpose limitation

Getinge processes Personal Data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defence,
  • is necessary to prevent fraud or other illegal activities, such as wilful attacks on Getinge information technology systems.
What is the legal basis for processing your Personal Data?

The processing of your Personal Data for responding to a web page inquiry, is based on the fact that the processing is necessary for us to fulfil the agreement with you.

 Who has access to your Personal Data?

We have implemented appropriate technical and organisational measures to protect your Personal Data against loss or unlawful access etc. The number of persons with access to your Personal Data is limited. Only individuals associated with Getinge Australia that need to process your Personal Data in accordance with the purposes above will have access to your Personal Data.

For how long is your Personal Data stored?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

What are your rights (EEA ONLY)

Getinge Australia, Level 2, 4 Talavera Rd Macquarie Park, NSW, is the controller of the processing of your Personal Data. This means that we are responsible for your Personal Data being processed correctly and in accordance with applicable laws. The Data Protection Officer can be contacted at DPO.AU@getinge.com.

If you are located in the EEA, you have a number of rights in relation to how we process your personal data. These include:

  • The right to know what Personal Data we are processing regarding you, and you can request a copy of such data;
  • The right to have incorrect Personal Data regarding you corrected;
  • In some cases you may request that we delete your Personal Data (if, for example, the Personal Data is no longer necessary for the purpose for which it was collected or if you withdraw your consent);
  • The right to object to certain processing of your personal data;
  • The right to request that the processing of your Personal Data be limited.  (Please note that limitation or deletion of your Personal Data may result in us not being able to fulfil our commitments); and
  • The right to extract your Personal Data in a machine-readable format and to transfer the Personal Data to another controller.

Should you wish to exercise any of these rights, please contact us at DPO.AU@getinge.com

Communications or utilisation data

Through your use of telecommunications services to access our website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-personal data collected automatically

When you access our websites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our websites and improve their performance or content.

Children

Getinge will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.

Questions and Comments

If you have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at DPO.AU@getinge.com. 

Getinge will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Getinge Data Privacy Protection Policy (e.g. to review and update your personal data), please contact us. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes in our Data Privacy Protection Policy on this page. Please check this page regularly to keep updated.

If you have any objections or complaints with the way we process your Personal Data, you have the right to lodge a complaint with the relevant data protection supervisory authority.

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Getinge uses technical and organisational security measures.

Cookies

What are cookies?

Cookies are small text files placed by web servers on your computer or mobile device when you access websites. “First party” cookies are set by websites that you are visiting at the time. “Third party” cookies are set by domains other than those of the websites that you visit.

“Session” cookies remain on your computer or mobile device during your visit and expire when you close your browser. “Persistent” cookies, conversely, remain on your computer/device for a period of time specified in the cookie.

What are cookies used for?

Getinge uses first party persistent cookies to set and remember your preferences for repeat visits to our site. Settings such as selected language and country, user notice interactions, or acknowledgements may be stored in cookies. We may use third party persistent cookies from Google Analytics, Hotjar, and HubSpot, Inc, to analyze how our visitors use our website and to monitor website performance.

For information about Google’s privacy policy and use of cookies for its analytics service, you can find out more by visiting https://www.google.com/intl/en/policies/privacy.

For information about Hotjar’s use of cookies, you can find out more by visiting https://www.hotjar.com/cookies.

For information about Hubspot’s privacy policy or the use of cookies, you can find out more by visiting http://legal.hubspot.com/privacy-policy. You have the ability to decline cookies from HubSpot, Inc. by visiting http://we-online.sites.hubspot.com/opt-out. A preference cookie will then be set on your device and remain in effect provided that it is not deleted.

Comprehensive information on how organizations use cookies is available at: www.allaboutcookies.org

Cookies that are used on the website

The table below shows which cookies are used on Getinge’s website, the purpose of each one and the storage period.

Cookie

Purpose

Stored data

Storage period

ASP.NET_SessionId

Used to uniquely identify a browser with session   data on the server.

Randomly generated ID

 

Session

ARRAffinity

Microsoft application request routing maintains   the connected server instance for requests per client rather than choosing a   new one from the pool for each request.

 

Randomly generated ID

 

Session

 

__RequestVerificationToken

Anti-forgery request recipes to secure the website   from cross-site request forgery (CSRF, or XSRF) attacks.

Randomly generated token

Session

 

region

Remembers selected region preference.

Region ID

Persistent, one week

Notice_100_en

Remembers dismissal of the website cookie   notification.

none

Persistent, one month

Notice_100_sv

Remembers dismissal of the website cookie   notification.

none

Persistent, one month

How to block and/or delete cookies

Most browsers have standard settings that accept the use of cookies. If you do not wish to accept cookies, your browser can be set to automatically deny the storage of cookies or that you should be informed each time a website requests to store cookies. If you use different devices to access the website (for example your computer, smart phone, tablet etc.), you must ensure to adjust the settings of each device.

For more information, please review your browser’s help pages. If you choose not to accept cookies, the website can still be used, but possibly with limited functionality.

Links

This website may contain links to third party websites. Such links are provided for convenience purposes only and Getinge does not endorse such sites. Use of links provided to third party websites are at the user's sole risk.

Changes/Updates

We reserve the right to change any part of this website, including this Web Policy, at any time without notice. We assume no obligation to keep this website updated.

Applicable Laws

This web policy is subject to Australian laws.