Information when you need it – anywhere, anytime
Getinge Online is your portal to the world of Getinge services such as automatic replenishment of consumables, remote diagnostics, predictive services, and much more.
Ensure the highest performance and availability of your Getinge equipment with Getinge Online, our connected solution that enables fast, proactive troubleshooting and ensures maximum equipment uptime and throughput.
Increase workflow efficiency and throughput
Getinge Online provides you with extensive real-time information regarding your equipment at any time and no matter where you are. To support the workflow and save time in your hospital or life science facility, Getinge Online assists relevant personnel through instant alerts and required actions. Getinge Online is an invaluable tool that ensures the highest performance possible for your department by enabling you to always be one step ahead.
Get valuable data on department performance
By giving you access to valuable statistics and analytics, Getinge Online helps you optimize your workflow and equipment performance. For added flexibility and more extensive reporting, you can also export the information to your own business intelligence system for further analysis. Getinge Online also gives you monthly reports on the performance of your department along with access to relevant documentation and instructions in one central place.
Ensure the highest possible uptime of your equipment
Getinge Online is the first step in ensuring maximum utilization of your equipment. In the event of technical issues, Getinge Online’s user-friendly help function along with local technicians or, if necessary, a Getinge service technician, can guide operators remotely to resolve the problem.
Getinge Online not only provides fast handling for acute issues, it also offers the benefit alongside preventive maintenance. Comprehensive equipment monitoring enables Getinge to schedule a service visit before a breakdown occurs, bringing you peace of mind and minimizing the costly downtime that occurs when equipment is out of order and waiting for service.
Automatic optimization of your workflow
When you combine Getinge Online with any of our other service offerings such as detergents, wash monitors or sterilization monitors, you can receive notifications when you need to order new supplies, or you can let us provide automatic replenishment. Getinge Online lets you optimize your workflow by eliminating time spent on ordering and manual stock assessment.
All the information you need – right in your pocket
Avoid delays with notifications
With Getinge Online, you get immediate notification whenever your equipment requires attention. Notifications can come in the form of text message or e-mail and can cover a range of information, for example in case of equipment error or when a process is complete. Getinge Online ensures you can take immediate action and avoid costly downtime or the hassle of constantly checking to see if the equipment has finished.
When there is an issue with equipment, you can view detailed information about everything has happened and you can retrieve any of the last 30 process printouts for any piece of equipment. With Getinge Online, you can stop taping notes to your equipment and spending time scouring manuals looking for a resolution.
Statistics that show how and where you can make improvements
A robust reporting tool
Analytics and statistics are essential and valuable for modern hospitals with high demands on uptime and equipment utilization. Getinge Online provides you with detailed statistics on the performance of your Getinge equipment and your throughput.
By analyzing your equipment availability, utilization and performance, you will be able to identify opportunities to optimize your workflow. Messages from the equipment can also help you identify training opportunities.
Save time on regular component replacements
Remote Diagnostics capability
Based on Getinge Online’s context-based help function, your local technician can easily determine the issue and guide an operator remotely. If the issue requires further skills, Remote Diagnostics ensures that Service can guide the local technician in resolving complex issues. Either way, you save valuable time that is normally spent waiting for skilled personnel to arrive on-site.
If on-site service is required, access to spare parts and detailed design drawings are available for the service engineer through Getinge Online. The remote diagnostics information ensures that the service engineer will bring the correct spare part, providing you with the important first-time fix and avoiding costly delays.
Hassle-free scheduled maintenance
Based on the data provided by your equipment, Getinge Online learns to foresee when a component needs replacement in order to avoid a breakdown. Combining Getinge Online with powerful analytics tools and methods enables Getinge to schedule a service visit before a breakdown occurs, there¬by eliminating costly delays associated with out-of-service that is waiting for service. Scheduled maintenance of your equipment with Getinge Online ensures maximum uptime and optimizes the throughput in your facility like never before possible.
Monitor entire departments or facilities from one single location
Besides providing you with an overview of the equipment status in your department, Getinge Online also allows you to monitor multiple sites from one location. A cockpit setup with large monitors can provide a complete overview of hundreds of pieces of equipment on various sites and enables service technicians to perform both reactive and preventive maintenance via remote access.
Multi-site monitoring with Getinge Online reduces time spent on-site as all equipment statuses can be checked and issues can be identified from one location. Furthermore, it enables technicians to be prepared with the right knowledge and the right spare parts before making a site visit.
Extensive real-time information about your Getinge equipment
Getinge Online Customer Portal
Logging into the Getinge Online Customer Portal gives you instant access to extensive real-time information about your Getinge equipment. If there is any issue with a piece of equipment, the portal lets you view detailed information about what has happened. A context-based help function with time-saving suggestions on how to resolve the issue is also available on the Getinge Online Customer Portal.
The portal even allows you to communicate with your service technician and receive technical or maintenance guidance. When documentation is needed, the Getinge Online Customer Portal enables you to retrieve any of the last 30 process printouts for any piece of equipment and store or print them directly from the portal.
Explore the world of connected solutions and the many ways in which Getinge can help you establish structured workflows that improve the hospital experience for patients, staff and management.
Getinge offers a wide range of products, solutions and services that support you through the entire clinical pathway. We encourage you to explore our world and learn how we can help you provide excellent care without ever compromising on quality or safety.
T-DOC 2000 optimizes the sterile workflow by managing instruments, endoscopes, pre-sterile and non-sterile goods and delivering all articles on time while reducing costs and increasing patient safety. T-DOC can interface with hospital IT systems and manage large scale multi-sites.
A steam sterilizer reducing your utility consumption but boosts your throughput.
IWS After Sales
IWS After Sales consulting services offer clear guidance to help ensure your success with the most optimal workflow and architecture of your IWS solution.
Integrated Workflow Solutions
With IWS, we offer you a safer, integrated and better utilized facility that supports greater consistency and efficiency, enabling healthcare professionals to focus on delivering the best possible care for patients.