Simplify your workflow with myGetinge
myGetinge is your central hub for managing orders, deliveries, and invoices — all in one secure platform.
Save time, reduce manual follow-ups, and stay informed with real-time insights.
Your daily tasks made easier
Whether you're tracking orders, managing documentation, or requesting support, the portal helps streamline your day-to-day work and improves collaboration with your Getinge team.
Benefits at a glance:
- Instant access to critical data – because every second counts.
- Automatic updates replace manual follow-ups – no email traffic anymore.
- Act quickly with up-to-date data at your fingertips.
- Empower cross-functional teamwork – clinical, technical, and administrative staff collaborate seamlessly.
Everything you need – in one place.
Order tracking
Keep track of your hospital’s supplies with a clear overview of current and past orders – all in one place. Real-time status updates show each step of the process, from order confirmation to shipping and delivery. Integrated tracking lets you monitor progress and stay informed with the latest estimated delivery times, helping reduce uncertainty and improve planning. You can also download order confirmations directly for your records, making documentation quick and hassle-free.
Document access
Stay on top of your hospital’s operations with easy access to essential documents like order confirmations, invoices or delivery notes (coming soon) – all in one place. The portal ensures that these materials are available when you need them, helping streamline procurement, manage financial records efficiently and track deliveries.
Secure access
Log in with confidence using personalized credentials that ensure only authorized users can access the portal. Your data is protected by advanced encryption and compliance with healthcare-grade security standards – always keeping patient information and hospital operations safe.
Support management
Whether you have a question about a specific order or invoice, or need assistance related to sales, service, or training, the portal’s Support Management feature makes it easy to get help. You can send inquiries directly linked to individual transactions or use the Support Us function to reach the right team for broader topics. Everything is designed to streamline communication and ensure you get timely, relevant support – right from within the portal.
Connection to FleetView
FleetView offers a complete view of your installed base of connected equipment, providing secure real-time service data and usage statistics that empower informed decision-making. With this wealth of information at your fingertips, you can plan maintenance with precision, optimize performance, and ensure your devices are always ready to perform when needed.
Features coming soon
- Service Information: Stay informed with real-time tracking of your service orders.
- Device Visibility: Get a comprehensive overview of all your Getinge devices.
- Consignment Order Tracking: Enhance visibility into consignment-related activities.
The customer portal has been intuitive and easy to use from the start. It’s already improving visibility for my team and helping us stay on top of ongoing activities.
Andrew Kennedy, Head of Clinical Engineering and Technical Communications Department Mater Misericordiae University Hospital Dublin
I see great potential in the platform and am excited about the innovations that lie ahead.
Built on trust – backed by security
myGetinge is built with the highest security standards in mind, ensuring the confidentiality, integrity, and availability of customer information.
- Security Framework: The portal adheres to industry-recognized frameworks and internal IT security policies, including encryption protocols, access controls, and secure authentication mechanisms.
- Data Governance: All data handling follows defined rules and guidelines for data classification, retention, and access management.
- Access Control: Role-based access ensures that users only view data relevant to their permissions.
- Monitoring & Compliance: Continuous monitoring and regular audits are conducted to ensure compliance with internal standards and applicable regulations (e.g., GDPR).
Ready to simplify your daily workflows?
Get started with myGetinge today – and experience what it means to have full visibility into your orders, service, and device data.
Already using our solutions? Try myGetinge to manage all orders, service, and device data in one place.
Digital Services via FleetView
By connecting your Getinge devices to FleetView, our data-driven device lifecycle management tool, you can reduce your total cost of ownership through optimized usage and smart maintenance.
Technical Services
We offer a complete range of technical services designed to maximize the useful life and long-time value of your investments. Choose from a variety of preventive service plans and rely on our certified technicians to resolve any issue.
myGetinge Customer portal
24/7 access to track your orders, view invoices, and check delivery status anytime.
Request Access to myGetinge Customer Portal
Unlock all features, tools, and resources in myGetinge. Submit your access request and our team will get you onboarded quickly.