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Behind every service call is a person who cares.

Every day, Getinge Service technicians work behind the scenes to help healthcare teams keep their equipment running and their focus where it belongs – on patient care.

From routine maintenance to unexpected challenges, their work is about more than technical expertise. It's about dedication, problem-solving and being there when it matters.
In our video series, we introduce the people behind Getinge Service and share a glimpse into their everyday work.

One Day with Stuart Laws | United Kingdom

In this first episode of our new series "The People Behind Getinge Service", follow Stuart Laws from the United Kingdom as he shares insights into his daily work, supporting hospitals with preventive maintenance, technical expertise and trusted customer relationships. Every day is different, but the goal is always the same: helping healthcare providers keep critical equipment available, reliable and ready when it matters most.

One Day with Ravin Rajam | New Zealand

In this episode of our series “The People Behind Getinge Service”, follow Ravinder (Ravin) Rajam from New Zealand as he takes us behind the scenes of his daily work as a Validation Engineer and shares a glimpse into what his working day looks like.

From travelling to customer sites to carrying out validation activities, Ravin shows us some of the moments, expertise and dedication that go into supporting our customers every day.

One Day with Thibault Remond | France

In this episode of our series “The People Behind Getinge Service”, follow Thibault Remond from France as he takes us behind the scenes of his daily work as a Service Technician in Infection Control.

Starting early in the morning, Thibault takes us along on a customer visit to a hospital in southwestern France, where he performs preventive maintenance on a Getinge Poladus 150 low-temperature sterilizer.

One Day with Simone Falletti | Italy

In this episode of our series “The People Behind Getinge Service”, follow Simone Falletti from Italy as he takes us behind the scenes of his daily work as a Field Service Engineer.

Join Simone during a customer visit as he works on the Getinge HCU 35 Heater-Cooler Unit, giving us a glimpse into the technical expertise, attention to detail and hands-on work involved in supporting healthcare professionals and their equipment.